MyHCHC
Hellenic College Holy Cross has two computer labs, located in Rooms 111 and 111a of the Skouras Classroom Building. The computer labs are a place for students to study and work on projects and also serve as smart classrooms for various courses and workshops.
The computer labs are equipped with 19 workstations, each running Microsoft Windows XP. All workstations have the full Microsoft Office Suite (Word, Excel, PowerPoint, Access, Frontpage) installed, as well as browsers for accessing the web. The Rosetta Stone package is available for the study of languages, and the Peachtree suite is installed for the accounting classes. Image processing and web development software is available, as well as a high-performance scanner. Each computer lab has a multimedia projector and a sound system. There is a black and white laser printer and a color laser printer to which visitors may print. A Student IT Associate is available to provide technical assistance at all times.
Any student, faculty, or staff wishing to use the computer labs must obtain a login name and password from the IT Department. You will need to complete a login request form and read and sign copies of the Computer Lab Policy. Bring the completed form, the signed policies, and your current student ID card to a Student IT Associate in the computer lab.
Internet Access
All HCHC students have unlimited Internet access in the two Computer Labs, in the Classrooms and Library, and in the Polemanakos Dormitory. In the Computer Labs and the Library, students must only print documents via the available workstations. Connecting personal computers to the school’s network via wired wallports in these areas is strictly prohibited. Students can connect to the Internet and the school’s network using their personal computers only where a wireless connection is available (802.11 b/g). In order to use this wireless connection, the students must have a working 802.11 b/g wireless network card installed on their computers. The Student IT Associates in the Computer Lab can assist with the software configuration of the card.
All students are expected to abide by HCHC policies when using the Internet. Accessing illegal, obscene, or inappropriate content is strictly prohibited, and may be subject to disciplinary actions. Using peer-to-peer file-sharing programs (like Kazaa, Limeware, EMule, BitTorrent etc.) is not permitted, regardless of the type of content being shared (copyrighted or non-copyrighted).
Email Accounts
HCHC students in good standing will receive a school email address. To access your account, go to netmail.hchc.edu and type in your username and password. For questions regarding your email account, please see one of the Student IT Associates in the Computer Lab.
Email is the primary means of communication between students, faculty, and staff. Students are expected to check their school email account on a daily basis in order to stay current with school-related communications (which may be time-sensitive). Students will use the school email address for any and all school-related email communications (including assignment and/or class-related emails). Using non-school email addresses (like Yahoo, Hotmail, Gmail, etc.) for school-related communications is strongly discouraged. Students are not allowed to send mass emails, and the use of email for any objectionable communications is strictly prohibited (this includes, but is not limited to, inappropriate content, threats, harassment, personal advertising, etc.)
Network Access and Storage
All students in good standing will receive a username and a password in order to access the school’s network, their email account, the wireless network in the Polemanakos Dormitory and the workstations in the Computer Labs and Library. The same username and password will provide access to all these resources. The username and password should not be shared with anyone, and should be kept in a safe place (losing them may result in a fine).
The workstations in the Computer Labs provide students with personal network storage folders. However, students are strongly encouraged to backup their files on personal flash drives. At the end of each semester, students are required to remove all of their files from their network storage folders.
The HCHC IT Department offers technical support to faculty and staff via the Help Desk System. Students receive IT support directly in the Computer Lab, and do not need to submit support tickets through the Help Desk.
To submit a Help Desk ticket, please email support@apogeeits.com or call 617.399.1460.